Western University of Health Sciences Bursar Western University of Health Sciences
Bursar

FAQs


As an entering student, I remitted a required acceptance deposit. Is it going to be applied towards my tuition?

Yes, this deposit is applied towards your student account balance, which consists of all other charges owed to the University. Any unused funds are then refunded to the student. 

When is my tuition payment due?

Initially, the Bursar’s Office sends out a “Notice of Tuition and Fees” for each academic year to all students, at least a month prior to the due date. You may also obtain this information: 

Please be informed that all student accounts must be settled by the student’s prospective class start date, otherwise the account will be considered past due. Accounts that have tuition and/or mandatory fees outstanding will be subject to a penalty fee of $30 per day. This fee will apply starting the day after the first day of the academic term. 

How can I get a detailed printout of the transactions on my student account?

Please see the answers to FAQ #3, or you can access your Self-Service (BanWeb) account summary. Please visit our instruction page on How to Read Your Self-Service (BanWeb) Account Summary. 

What forms of payment are accepted by the University?

The University accepts financial aid and scholarship remittances; check and cash payments; electronic or wire transfers; credit cards accepted for non-tuition charges, using VISA or MasterCard, to the extent of the balance not covered by financial aid and scholarships. 

Can I stop or cancel a payment I made to my student account?

Once a check payment is received by the Bursar’s Office, whether in person or by mail, such remittance is transmitted to the bank for processing and we cannot cancel or stop payment. You may contact your bank directly to stop payment. However, you will be assessed a “returned item” service charge on your student account.

If you paid by credit card, you may contact your credit card company for the charge. However, once the payment request is reversed, your student account will be re-charged for the balance plus any applicable fee that is assessed by the credit card company. 

Why are you still contacting me even though my parents are the ones who pay my tuition and fees?

As a registered student at Western University, you have personally agreed to be held solely responsible for all tuition and fees. Your parents may volunteer to pay and we may accept on your behalf, but we may only ask for payment from the student. 

What are the other transactions on my student account other than my tuition?

Student financial aid and emergency loan disbursements; parking permit charges, immunization health insurance, graduation and student body fees; advance deposits, other forms of payments. 

Do you have an installment plan for tuition and fees?

The University currently does not have a policy to allow installment payments for tuition and fees as majority of the students rely on financial aid. However, your may contact and discuss with the Associate Treasurer your specific or temporary situation prior to or on the date tuition and fees are due. 

What is an emergency loan and how do I apply to receive one?

An emergency loan is an interest-free University fund source for students, who are experiencing financial hardship before receiving their scheduled financial aid funding. This loan is usually for $500 and in extreme situations, up to $1,000. You may access the application form from this website(http://www.westernu.edu/bursar-forms), complete the form and submit it to the Bursar’s Office; Or you may personally come to the Bursar’s Office to complete one and obtain an immediate response on your request. 

Please see the Emergency Loan Policy for details.   

What is a student refund? When and how is my refund issued?

Any unused fund received for the student after all University charges have been paid and settled; The Bursar’s Office, as soon as funds are recorded on the student account, initiates and processes payment to the student and is usually issued the following day in the form of a University check or an electronic fund transfer(EFT). 

What happens when my student account becomes past due?

Students with past due or long unsettled account balances are subject to: interest charge late payment fee collection hold, which disallows to transact business with other University departments credit bureau reporting suspension, which temporarily disallows to attend classes. Please make an appointment with the Associate Treasurer before your account due date and discuss other possible arrangements for your particular situation. 

All student accounts must be settled by the student’s prospective class start date, otherwise the account will be considered past due. Accounts that have tuition and/or mandatory fees outstanding will be subject to a penalty fee of $30 per day. This fee will apply starting the day after the first day of the academic term.

Penalty on Late Payment of Tuition and Mandatory Fees Policy  

How do I correct or change my mailing address?

Any correction or change of student demographic information need to be submitted to the Office of the Registrar. 

How do I get a copy of my 1098T?

In order to comply with the standard method of communication amongst the university community, the Bursar’s Office will now be furnishing 1098T forms electronically. 

Please be informed:

I am a student at the Northwest campus; How do I submit my payment?

Northwest students can mail payments for their account to the Bursar’s Office in Pomona. Self addressed envelopes are available for your convenience. Please visit our “Contact Us” page for the Pomona office address. 

I would like to pay my account with a wire transfer. Where should I submit my payment?

Please send an email to the Bursar’s Office at BursarsOffice@westernu.edu for wire information. When submitting a wire payment, please fill out the Incoming Wire Transfer Form.