Upon admission to the university, new students are invited to attend an orientation that will familiarize you with the University Resources and computing technologies available to you. This orientation will introduce students to the campus network, the Blackboard online course management system, the Banner Information System, and software applications required in university programs. New students are also required to complete the Campus Policies tutorials in our University Online Resource Center, available on Blackboard. You will need the Self-Service (Banweb)/Blackboard Student ID and PIN assigned to you in order to access this course. Depending on the program you are enrolled in, you may be asked to complete other tutorials from this course.
If you would like to review a video introduction to the orientation by our Executive Director of Information Technology, Denise Wilcox, click on the link provided below. Additional video tutorials on the Blackboard course management system can be found on our Blackboard Tutorials page (Note: You will need Windows Media Player to open these files. To download a free copy of this software application, please visit the Plug-Ins page.
Welcome: Introduction to WesternU Information Technologies (17MB Flash video file)
Essential information covered in the computing technologies orientation is also accessible through the pdf files below.(Note: You will need Acrobat Reader to open these files. To download a free copy of this software application, please visit the Plug-Ins page.
Computer Requirements for Specific Programs
So we can better serve you, please make sure that your computer meets the minimum specifications required by your College.
- Laptop computer requirements (Colleges of Osteopathic Medicine, Optometry, Podiatric Medicine, Dental Medicine, Pharmacy, and Graduate College of Biomedical Sciences)
- Laptop computer requirements (College of Veterinary Medicine)
- Computer requirements (College of Graduate Nursing) NOTE: Graduate Nursing students who are planning to purchase of a laptop computer for their studies should refer to the laptop specifications for the Colleges of Osteopathic Medicine, et al. above.
Getting Started
The following tutorials will help you quickly learn how to access the information systems critical to your success as a WesternU student, and safeguard your computer against loss of important data.
- How to change your WesternU e-mail password (131K pdf file)
- How to use Outlook's Web browser (530K pdf file)
Student Printing
Self-Service (Banweb)
- How to access the Self-Service (Banweb) system (810K pdf file)
Blackboard
- If you are new to Blackboard or with the latest version (v9), we encourage you to learn about it in What's New in Bb9 for Students (276K pdf file). In this document you will find out how to log into Blackboard, how to navigate a course, how to download files, and how to use some of the new interactive features of Bb v9.
- If you are new to Blackboard, you will also find some useful information on our Blackboard Tutorials page.
Computer Security
- How to avoid computer viruses (170K pdf file)
- How to deal with spyware
If you need assistance in changing the networking configurations of your computer, or information on the use of software applications such as Outlook, PowerPoint, or Blackboard, please visit the Tutorials area.
For more information, contact Technical Support at (909) 469-5432 or techsupport@westernu.edu.




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