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Home » Computing Resources » Classroom Responders (Clickers)

Classroom Responders (Clickers)

Registering Your Clicker

Students who are required to have a ResponseCard classroom responder (clicker) for interactive class participation must first register their device. The following tutorial explains how to do this.

To view a video tutorial that provides a step-by-step walkthrough of this procedure, see:

Setting the Clicker Frequency or Channel

You will also need to make sure the frequency of your response device matches the frequency assigned to your classroom. For a list of classroom frequencies and the steps you need to follow to change the frequency of your own response device, see:

Other Resources

The following tutorials from the Turning Technologies Web site are also be useful in explaining the the basic operation of TurningPoint's ReponseCard devices.

Troubleshooting Common Problems

 

  • I've registered my clicker, but it keeps trying to get me to change my channel. Your device can only send responses when the TurningPoint session is active. Otherwise, it will prompt you to change your channel (i.e., frequency) or will tell you that it is not currently accepting answers.  NOTE: Your ResponseCard device must be registered for it to work in class. The Device ID number may be typed incorrectly or not on the list. Check with your instructor.
  • I'm in an active TurningPoint session, but clicker still wants me to change the channel. Your device may be set to a frequency that is different from the one set for the classroom. Check the TurningPoint Frequencies document list above or consult with your instructor to verify the classroom frequency, and change the channel on your device if necessary.
  • I'm trying to register my clicker but it shows that I already have a device registered. You only have to register your ResponseCard once, no matter how many classes you are enrolled in. If your device ID has changed from what is currently showing, you will have to re-register your clicker.
  • My clicker screeen often goes blank, even after I've just used it. The ResponseCard device is designed to shut off after several seconds in order to save your batteries. To turn it back on, press any button and the screen will pick up where you last left it. You may also press the Menu button at anytime to return to the menu screen.
  • My clicker screen stays blank no matter what buttons I press. Your ResponseCard batteries may need to be replaced. Each device comes equipped with two AAA batteries. Students are responsible for replacing the batteries in their own clickers.

NOTE: If the screen remains blank even after the batteries have been replaced, your clicker maybe broken or defective. You can return it to the bookstore if the device is less than one year old.  Students are responsible for replacing devices which were purchased used, or are more than one year old.

If you have a how-to that you want us to post on this page, please send an e-mail to itdltraining@westernu.edu with a description of your request.