Western University of Health Sciences Computing Resources Western University of Health Sciences
Computing Resources

Guide to Live Webcasting Using Echo360

Joining a Live Webcast Event

How you join the live event depends on how you were notified of the event. Follow the appropriate instructions provided below if you are:

Logging into Blackboard

Logging into the EchoCenter

Using a link provide via email

  • Navigate to your course
  • Click the EchoCenter link
  • Select the Webcast at the top of the page
  • Click the Join Live Event Now! Button at the top of the page

 

  • Click the Join Live Event Now! Button at the top of the page
  • Click the direct link to the webcast.
 

EchoLive Join Event toolbar 

 EchoLive play button

 

 

 

Click the Play button for the Live Echo

 

 

You can access the live webcast as early as 15 minutes prior to the start of the event. If you join the event before it starts, the screen displays a message indicating that the event will begin shortly, as shown below.

 EchoLive countdown screen

 

If chat is enabled for the event, you can enter chat text prior to the start of the event. You can also use the Pre-Event  Chat Window link to show or hide the chat window. These are also identified in the above figure. You will not see these if chat is not available for the event.

The Live Event Interface

The figure below shows a sample live event window

EchoLive user interface

 

During the live webcast, the screen is split into several sections:

  • Pane number 1 shows the display — a PowerPoint presentation or other content displayed through the presenter’s podium or laptop computer.
  • Pane number 2 shows the video, often a headshot of the instructor or the classroom.
  • The right side of the screen contains a pane labeled Apps, which allows additional functionality.
    • Presence. Appears only if a login is required for the webcast. Allows you to see who else is logged into the webcast.
    • Info & Help. Appear for both Echoes and live webcasts. Provides additional information about the section and, where available, help using the interface.
    • Share & Feedback. May appear for both Echoes and live webcasts.

Asking Questions During a Live Event

 The chat feature is only available if the webcast required you to log into the event. If you accessed the live event via a direct link, you would have been asked for a login. You may also have logged in through Blackboard  or the EchoCenter for the section.

If chat is available, the bottom of the webcast screen contains a chat text box along with a Submit button. You may also see chat questions or comments entered by other students or the instructor.  If you do not see a chat section in the event window, chat may not be available for this event. 

  1. Enter your question or comment into the text box.
  2. Click Submit.

Your text appears next to your user name in the chat log shown on the screen. It is visible to all other users (students, Teaching Assistants) and the Instructor.

 After the Event

After the live event, you can view the presentation as an Echo, the same way you view most lectures. Go to the EchoCenter page and find the Echo. Look for the date and time of the original lecture/webcast.

In the same way that remote students used chat feature during the webcast to ask questions, you can use the discussions feature to post questions about the Echo. These two features work similarly, except that the chat runs in real time, whereas the discussions provide for a more delayed response.

Any chat entries are attached to the Echo as a chat log, and can be viewed, saved, and printed from the Echo. The log includes the user name of the person who entered the text and a timestamp for the chat entry. The timestamp may provide context for the question or comment, linking it to the information being presented at the time.

To view the live chat log from an Echo of the webcast:

  1. Find the date and time of the original webcast and click the Launch Echo link as you normally would. 
  2. In the EchoPlayer, click Info from the Apps list.

  3. In the Info app, click the Live Chat Log link

EchoLive Apps menu  

EchoLive Chat link

The chat log opens in a new tab, allowing you to review the chat entries, including the user name and timestamp for each entry. A sample chat log is shown below.

 sample EchoLive chat log

NOTE: When viewing a chat log for a webcast, keep in mind that the chat allows remote students to ask questions, but that the answers are most likely given in the webcast lecture itself rather than in the chat log. This means the chat log will not resemble an actual “conversation” and must be viewed in the context of the webcast.

If you are viewing the Echo and you have questions or do not hear the answer to a question posed in the chat log, use the Discussions feature to post the question with the Echo.