Western University of Health Sciences Financial Aid Western University of Health Sciences
Financial Aid

Code of Conduct

Policy Statement

It is the policy of Western University to avoid conflicts of interests between the University and lenders, guarantee agencies, or other affiliations related to financial aid or student loans.

Purpose of Policy

To establish an ethical framework for professional behavior and responsibilities.

Code of Conduct Policy and Statement of Ethical Principles Information:

The Western University financial aid professional is expected to always maintain ethical behavior and exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities.

Code of Conduct

  1.  No action will be taken by the financial aid staff that is for their personal benefit or could be perceived to be a conflict of interest.

Employees within the financial aid office will not award aid to themselves or their immediate family members. Staff will reserve this task to an institutionally designated person, to avoid the appearance of a conflict of interest.

If a preferred lender list is provided, it will be complied without prejudice and for the sole benefit of the students attending the institution. The information included about lenders and loan terms will be transparent, complete, and accurate. The complete process through which preferred lenders are selected will be fully and publically disclosed. Borrowers will not be auto-assigned to any particular lender.

A borrower’s choice of a lender will not be denied, impeded, or unnecessarily delayed by the institution, even if that lender is not included on the institution’s preferred lender list.

No amount of cash, gift, or benefit in excess of a de minimis amount shall be accepted by a financial aid staff member from any financial aid applicant (or his/her family), or from any entity doing business with or seeking to do business with the institution (including service on advisory committees or boards beyond reimbursement for reasonable expenses directly associated with such service).

2. Information provided by the financial aid office is accurate, unbiased, and does not reflect preference arising from actual or potential personal gain.

3. Western University’s award notifications and /or other institutionally provided materials shall include the following:

A breakdown of individual components of the institution’s Cost of Attendance, designating all potential billable charges.

Clear identification of each award, indicating type of aid, i.e. gift aid (grant, scholarship), work, or loan.

Standard Terminology and definitions

Requirements for each award

  1. All required consumer information is displayed in a prominent location on the university’s web site(s) and labeled as “Consumer Information”.
  2. Financial aid professionals will disclose to Western University any involvement, interest in, or potential conflict of interest with any entity with which the university has a business relationship.

The Financial Aid professional, shall declare our commitment to the following Statement of Ethical Principles:

Advocate for students

Manifest the highest level of integrity

     Support student access and success

Comply with federal and state laws

Strive for transparency and clarity

Protect the privacy of financial aid applicants

The Primary Goal of the financial aid professional is to help students achieve their educational goals through financial support and resources. The financial aid staff of Western University of Health Sciences is required to exemplify the highest level of ethical behavior and demonstrate the highest level of professionalism.


As adopted from NASFAA March 2014