Western University of Health Sciences Learning Enhancement & Academic Development (LEAD) Western University of Health Sciences
Learning Enhancement & Academic Development (LEAD)

The LEAD Team

Pomona Staff

Dagmar M. Goretzki Cofer, MS, MAMS
(909) 469-5203


Before coming to Western University of Health Sciences, I specialized in teaching stress reduction/management training programs for academic as well as hospital and hospice settings. As Director of the LEAD office, I combine learning style and skills assessment with stress management in a personalized training program available to students one-on-one or in small groups. My goal is to assist Western University students in reaching their academic goals, while remaining balanced, “relaxed, calm, and wide awake,” even under the most demanding circumstances.

SPECIALIZATIONS: Academic skills training, Well-being, Stress management, Focus skills, Communication skills, Test taking strategies


Hector Arroyo Jr., Ed.D.

Hector Arroyo Jr., Ed.D.
Assistant Director
(909) 706-8499


I bring to the department an extensive teaching background. I taught high school English for 10 years working with both native and non-native English speakers. Additionally, I worked as an adjunct instructor at the technical college level for 5 years primarily teaching Composition, Written Analysis, and Research Methods courses. I enjoy helping students develop their writing skills and working with them on article reviews, in-class written assignments, and thesis development. As my Ed.D. is in Organizational Leadership, I am also interested in group dynamics and occasionally serve on doctoral dissertation committees.

SPECIALIZATIONS: Academic editing, Graduate research skills, Academic skills training, Test taking strategies, ESL assistance, Communication Skills, Group dynamics


Martha L. Ruelas, MHSc

Martha L. Ruelas, MHSc
Office Manager
(909) 469-5325


I am the LEAD Office Manager and the Program Coordinator of the Summer Medical Science Prep Program. I have been working at WesternU for more than 11 years and always extend a helping hand in any way that I can to make sure students succeed academically. I assist LEAD personnel in the day-to-day operations of the office. 

I welcome your calls or emails. Please stop by the office to talk any academic issue you may have. I would like you to know that our department is dedicated to helping every single student that needs our services; we are here to help and we are here for you.


Neil Birt, MS

Neil Birt, MS
Learning Skills Specialist
(909) 706-3827


With an extensive background in science and education, I hope to bring a well-rounded perspective to LEAD services. In addition to spending over 16 years in teaching and training in Japan, I have spent the last 5 years as the Distance Learning Developer for several organizations in the Pacific Northwest and Southern California.

Primarily, I’ll be taking care of tutoring services, writing assistance, assessments and data analysis. We are also planning some exciting developments for LEAD going forward so expect some interesting changes. If you have any thoughts about what you might like to see on these pages, don’t hesitate to contact me.

SPECIALIZATIONS: Academic editing, Online Learning, Academic skills training, ESL assistance, Test taking strategies, Assessment, Data analysis


Yolanda Haro, MA

Yolanda Haro
Learning Skills Specialist
(909) 469-8347


I have been in the Learning and Development field for over 15 years, mostly in the corporate sector and in hospital settings. I have worked with students at all levels on personal empowerment and character development. My passion is to speak at various motivational conferences and share the message that we are all unique, capable, and worthy human beings, here on this life journey to share our gifts with others and to learn, grow and transform ourselves and our world.

I’m so excited about meeting you, working with you and finding ways, in partnership, to help you reach your highest aspirations – personally, academically, and professionally. I can help you get organized with your studies, develop healthy coping strategies for your life’s transitions from undergraduate school to your professional school experience and beyond. Additionally, I will provide strategies for dealing with stress and anxiety so that you can relax more and focus on your important priorities.

Thank you in advance for giving me the opportunity to work with you.
“Free your Spirit and dance with Life.”

SPECIALIZATIONS: Study Strategies, Well-being, Stress Management, Time Management


Lebanon Staff


Karen Hill

Karen Hill, M.Ed.
Learning Skills & Accommodations Specialist
Ph: (541)259-0226
Fax: (541)259-0201

Walk-ins Welcome – Room 247

I have been an instructor for 23 years teaching courses such as critical thinking, college success strategies, and study skills. Through research and experience, I have acquired and am ready to share a variety of tips, strategies, techniques, and programs to help you approach a challenging curriculum and a challenging lifestyle as a medical student.

Every student is an individual and learns in a unique way. I strive to recognize and accommodate those varying learning styles through inclusion of diverse and effective educational opportunities to ensure that all programs and activities are accessible and attainable in order to complete your academic goals.

I believe that if you give a man a fish, he will eat for that day; If you teach him how to fish, he can eat for a lifetime. 

Come to see me if you want to learn how “to fish”.

SPECIALIZATIONS: Academic skills training, Test taking strategies, Leadership skills, Well-being, Stress management, Communication skills