Western University of Health Sciences Harriet K. and Philip Pumerantz Library Western University of Health Sciences
Harriet K. and Philip Pumerantz Library

OPTI-West Services

Information and Services for OPTI-West Residents

Services for OPTI-West Residents

Remote Access Policy
The library uses a remote authentication system for remote access to electronic resources for OPTI-West residents. To use this system you will need to fill out a remote access request form. Once your application has been approved you will be issued a personalized username and password. This username and password will expire in each year on June 30th, at which time you will need to submit your application again.

It is the responsibility of each user to ensure he or she uses these products only for individual, non-commercial use without systematically downloading, distributing or retaining substantial portions of these resources. Acceptable use forbids downloading contents of entire issues of a given journal title or the sharing of password information. Violation of license agreements could result in the loss of access for the entire Western University community.

Accessible Electronic Resources
The following electronic resources are available for OPTI-West residents at this time.

You may use our electronic journals on-campus only. Unfortunately, due to license agreements with our electronic journal providers only faculty, staff, and currently enrolled students may have remote access to our e-journal subscriptions.

Freely Accessible Research Databases
The following list of databases is freely available to you from any location.

Document Delivery

The library provides a document delivery service for OPTI-West residents at no charge. The library will copy and email, via ILLiad, journal articles from the current print collection. This service is not to be confused with interlibrary loans, which covers materials the library does not have in its collection.

When requesting articles using ILLiad please submit no more than 5 requests at a time. Users may only have 5 items in process at a time. Once material comes in, more requests may be submitted.

Requests may be made online using ILLiad. If you do not have a WesternU email username and password, please register for an ILLiad account.

If you have further questions about ILLiad, please contact the Resource Sharing Department at ill@westernu.edu.

Reference, Research & Education Services

A range of services provided by the Reference & Outreach department are available at no cost to OPTI-West residents. These include but are not limited to:

Reference and Outreach can be reached the following ways:

Chat with a Librarian service
Phone – 909-469-5323 or 888-704-1660
Text – 909-764-8156
Email – reference@westernu.edu

In-Person
Monday – Friday: 9:00am to 5:00pm
Saturday 11:00am to 7:00pm
Sunday No reference staff available

Borrowing Services

OPTI-West residents may use the library’s online catalog, WUCat to locate books, journals, media and other materials on a subject of interest. For assistance searching the online catalog inquire at any of the public service desks, or use our Ask a Librarian service.

OPTI-West residents may borrow up to 3 circulating items for a 2-week period with one renewal. You must present a photo ID and identify yourself as an OPTI-West resident to borrow materials.