All Western University of Health Sciences full-time students have direct access to an Employee Assistance Program (EAP) for Students through OptumHealth. Under this Employee Assistance Program for Students, you and any member of your immediate household are eligible for up to 5 free counseling sessions for each “incident” or situation.
Counseling services may be accessed by telephone, via the web, or face-to-face. These confidential services consist of a series of tools and resources designed to help WesternU students learn new and useful techniques for dealing with stress, anxiety, depression and other common challenges.
Some of the services available include:
- Landlord/Tenant conflicts
- Wills/consumer issues
- Free 30 minute consultation
- Referral to legal specialists
- Help with credit reports
- Debt management
- Dealing with delinquent payments
Substance Abuse & Recovery
- Alcohol/drug abuse
- Eating Disorders
- Outpatient counseling
- Support groups/community services
Emotional Well Being
- Stress and Depression
- Anger Management
- Family Issues
- Domestic Violence
- Grief and Loss
Work and School Issues
- Career Planning
- Performance Concerns
Parenting & Child Care
- Becoming a parent/exploring adoption
- Child care options and referrals
- Parenting skills
- Strategies for working parents
Visit OptumHealth’s EAP for Students website and click the “Find Out More” button.
In order to access services, you must contact OptumHealth at (800) 234-5465 before beginning any treatment.This is important because a brief initial telephone conversation will help ensure you that you obtain access to the most appropriate provider for your needs. The PBH provider network includes psychologists and other licensed clinical providers.
If you are struggling with thoughts of suicide or need to speak with a professional 24-hours a day you may call the Suicide Prevention Lifeline at 1-800-273-8255.
For urgent concerns, you may also call or meet with our on-site counselor:
Anna Couch, Ph.D., M.A., M.F.T.
WesternU Phone: 909-469-8496
Urgent Appointments: 626-391-8508
On Campus Office Location and Hours:
Health Sciences Center (HSC), Room #107
Tuesday: 1:30-7:00 p.m.
Wednesday: 11:30 a.m.-2:45 p.m.
Thursday: 11:30-2:45 p.m.
Friday: 12:00-2:00 p.m.
New Office Hours Starting February 1, 2017
Tuesday: 12:00-6:30 p.m.
Thursday: 12:00-6:30 p.m.
Off Campus Office:
750 N. Diamond Bar Blvd., #204
Diamon Bar, CA 91765
May also be seen off campus by calling: 909-860-1541