All Western University of Health Sciences full-time students have direct access to an Employee Assistance Program (EAP) for Students through OptumHealth. Under this Employee Assistance Program for Students, you and any member of your immediate household are eligible for up to 5 free counseling sessions for each “incident” or situation.
Counseling services may be accessed by telephone, via the web, or face-to-face. These confidential services consist of a series of tools and resources designed to help WesternU students learn new and useful techniques for dealing with stress, anxiety, depression and other common challenges.
Some of the services available include:
- Landlord/Tenant conflicts
- Wills/consumer issues
- Free 30 minute consultation
- Referral to legal specialists
- Help with credit reports
- Debt management
- Dealing with delinquent payments
Substance Abuse & Recovery
- Alcohol/drug abuse
- Eating Disorders
- Outpatient counseling
- Support groups/community services
Emotional Well Being
- Stress and Depression
- Anger Management
- Family Issues
- Domestic Violence
- Grief and Loss
Work and School Issues
- Career Planning
- Performance Concerns
Parenting & Child Care
- Becoming a parent/exploring adoption
- Child care options and referrals
- Parenting skills
- Strategies for working parents
Download a brochure describing our Employee Assistance Program for Students (EAP for Students) Services.
In order to access services, you must contact OptumHealth at (800) 234-5465 before beginning any treatment.This is important because a brief initial telephone conversation will help ensure you that you obtain access to the most appropriate provider for your needs. The PBH provider network includes psychologists and other licensed clinical providers.
If you are struggling with thoughts of suicide or need to speak with a professional 24-hours a day you may call the Suicide Prevention Lifeline at 1-800-273-8255.
For urgent concerns, you may also call or meet with our on-site counselor:
Anna Couch, MA, MFT
Office Location and Hours
Health Sciences Center (HSC), Room #107
Tuesday: 2:30-7:00 p.m.
Wednesday and Thursday: 11:30 a.m.-2:45 p.m.
Friday: 12:00-1:00 p.m.
May also be seen off campus by calling: 909-860-1541
You may also visit OptumHealth’s web site www.liveandworkwell.com and click the “register” button. If you would like to enter the site anonymously, go to www.liveandworkwell.com and click the “Click here to enter using only an Access Code” button on the right side. A field will appear and you can enter your Access Code, “westernu”.