{"id":13367,"date":"2022-12-13T19:26:38","date_gmt":"2022-12-13T19:26:38","guid":{"rendered":"https:\/\/stagewp.westernu.edu\/students\/?page_id=13367"},"modified":"2025-08-18T17:37:14","modified_gmt":"2025-08-18T17:37:14","slug":"new-students","status":"publish","type":"page","link":"https:\/\/www.westernu.edu\/students\/services\/new-students\/","title":{"rendered":"Services for New Students"},"content":{"rendered":"<section class=\"hero-secondary\">\n  <div class=\"relative bg-black\">\n                <img decoding=\"async\" class=\"adhere object-cover\" src=\"\/media\/students\/images\/080222-welcome-week-day-2-morning-02.jpg\" srcset=\"\" sizes=\"100vw\" alt=\"New students from the College of Health Sciences during WesternU\u2019s second day of Welcome Week,\">\n      <div class=\"adhere gradient-overlay\"><\/div>\n        <div class=\"relative container pt-56 md:pt-112 pb-144 md:pb-192\">\n      <div class=\"md:flex md:justify-between px-12\">\n        <div class=\"sm:w-8\/12 md:w-6\/12 xl:w-5\/12 px-12\">\n                      <div class=\"mb-20\">\n              <div class=\"block font-sans font-bold text-14 text-white leading-130\">\n  <span class=\"inline-block\">\n    <a href=\"\/\" class=\"block hover:underline\">WesternU<\/a>\n  <\/span>\n      <span class=\"inline-block mx-6\">\/<\/span>\n          <a href=\"https:\/\/www.westernu.edu\/students\" class=\"inline-block hover:underline\">University Student Affairs<\/a>\n          <span class=\"inline-block mx-6\">\/<\/span>\n      <a href=\"https:\/\/www.westernu.edu\/students\/services\/\" class=\"inline-block hover:underline\">Services &amp; Resources<\/a>\n    <span class=\"inline-block mx-6\">\/<\/span>\n    <span class=\"inline-block\"><\/span>\n  <\/div>            <\/div>\n                                        <h1 class=\"t-h1-sans  text-white\"><\/h1>\n        <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"relative my-48 md:my-72\">\n  <div class=\"container\">\n    <div class=\"lg:flex px-12 lg:justify-center\">\n      \n      \n                  \n                  \n      <div class=\"w-full px-24 wysiwyg-content xl:w-10\/12 2xl:w-9\/12\">\n        <p>As you begin your first year of studies at Western University of Health Sciences, we understand that you may have many questions. We have gathered information on Registration, Financial Aid, Parking, Tuition &amp; Fees, etc. and listed it below for your convenience. If you find that you have additional questions or concerns, please feel free to contact the departments directly.<\/p>\n<hr \/>\n<h2><strong>Student Portal<\/strong><\/h2>\n<p>In addition to linking you to departmental and services websites, the student portal serves as an interface to the various University systems. It is designed to be your single-sign-on source for all of your campus needs!<a name=\"register\"><\/a><\/p>\n<p><strong>Student Portal:\u00a0<\/strong><a title=\"Student Portal\" href=\"http:\/\/my.westernu.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">my.westernu.edu<\/a><\/p>\n<hr \/>\n<h2><strong>Student Parking &amp; Permits<\/strong><\/h2>\n<p>Parking permits are now available for <a href=\"https:\/\/westernu.thepermitstore.com\/purchase.php\" target=\"_blank\" rel=\"noopener\">purchase online<\/a>.<\/p>\n<p>Student parking permits (daily, semester, annual) are now available for <a href=\"https:\/\/westernu.thepermitstore.com\/purchase.php\" target=\"_blank\" rel=\"noopener\">purchase online<\/a>.<\/p>\n<p>Parking permit and daily permit spaces can be located on the\u00a0<a href=\"https:\/\/www.westernu.edu\/campusmap\/\" target=\"_blank\" rel=\"noopener noreferrer\">Campus Parking Map<\/a>. Student Lot assignments are subject to change due to campus construction projects. Students will be notified via their WesternU e-mail of any changes to the Student Lots.\u00a0<strong>Parking permit fees are non-refundable or replaceable once purchased.<\/strong><\/p>\n<p>Students may also utilize daily parking permit spaces in lieu of purchasing an annual or semester parking permit. Daily permits can be purchased in-person at the Campus Store, Monday-Friday, 7:30 am \u2013 4:00 pm, or at one of the daily parking permit dispensers. For more information on the location of daily permit dispensers, daily parking spaces and associated costs, please visit the\u00a0<a href=\"https:\/\/www.westernu.edu\/campusmap\/#lot-12\" target=\"_blank\" rel=\"noopener noreferrer\">Campus Parking Map<\/a>\u00a0and select the \u2018Paid Daily Permit\u2019 overview.<\/p>\n<p><strong>Please note<\/strong>:\u00a0 Daily permit rates are determined by the City of Pomona and are subject to change.<\/p>\n<p><strong>Parking Fee Questions?\u00a0<\/strong>Contact\u00a0<a href=\"mailto:bursarsoffice@westernu.edu\" target=\"_blank\" rel=\"noopener noreferrer\">bursarsoffice@westernu.edu<\/a><br \/>\n<strong>Parking Permit Questions?<\/strong>\u00a0\u00a0Visit parking@westernu.edu<br \/>\n<strong>Office Location:<\/strong>\u00a0Anderson Tower, 4th Floor\u00a0<a href=\"https:\/\/www.westernu.edu\/campusmap\/#anderson-tower-at\" target=\"_blank\" rel=\"noopener noreferrer\">(campus map)<\/a><\/p>\n<h4><strong>Public Parking Lots<\/strong><\/h4>\n<p>There are several public parking lots around the Pomona campus. The City of Pomona sells hourly or daily parking passes for these lots in electronic kiosks. WesternU permits do not work in public parking lots.<\/p>\n<h4><strong>Avoid Fines &amp; Towing<\/strong><\/h4>\n<p>To avoid being <strong>ticketed or towed<\/strong>, park only in spaces designated for your specific parking permit. Do <strong>not<\/strong> park in nearby residential lots (e.g., <strong>Daumier, The Helix, Sienna Residences<\/strong>) without the appropriate permit. <strong>The University is not responsible<\/strong> for any parking citations or towing. Parking enforcement is handled by the <strong>City of Pomona Police Department<\/strong>, not the University.<\/p>\n<h4>Beware of Scams<\/h4>\n<p>If you are approached by a student\u2014or someone posing as a student\u2014offering to sell you a parking pass, <strong>it is likely a scam<\/strong>. Parking passes should <strong>only<\/strong> be purchased through the official channels outlined here. Using or attempting to use a fraudulent parking pass is a serious violation of University policy. <strong>Students found in violation may be referred to the Student Performance Committee for disciplinary review.<\/strong><\/p>\n<hr \/>\n<h2 id=\"registration\"><strong>Registration\u00a0<\/strong><\/h2>\n<p>Registration will take place online via\u00a0<a title=\"Student Portal\" href=\"http:\/\/my.westernu.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">my.westernu.edu<\/a> (locate the Student Registration card). To view the information for your program\/class year, visit the <a title=\"Registrar Office\" href=\"\/registrar\/\" target=\"_blank\" rel=\"noopener\">Registrar\u2019s Office website<\/a>. Information regarding registration will be e-mailed to your WesternU e-mail account at the start of your registration period. During the registration process, you will also complete the following items:<\/p>\n<ul>\n<li>Enrollment in the University sponsored Aena Student Health Insurance plan (unless qualified waiver is received prior to your program\u2019s <a href=\"https:\/\/www.westernu.edu\/registrar\/student-health-insurance\/waiver-process-deadlines\/\">posted waiver deadline<\/a>).<\/li>\n<\/ul>\n<p>For detailed information regarding the registration process, please visit the\u00a0<a title=\"Registrar Website\" href=\"\/registrar\/registration\" target=\"_blank\" rel=\"noopener\">Registrar\u2019s Website<\/a><a name=\"financial\"><\/a><\/p>\n<p><strong>Registration Questions?<\/strong>\u00a0(909) 469-5491 |\u00a0<a title=\"email to Registrar\" href=\"mailto:registrar@westernu.edu\">registrar@westernu.edu<br \/>\n<\/a><strong>Office Location:<\/strong> Second Floor of the Harris Family Center for Disability and Health Policy (CDHP) (<a href=\"https:\/\/www.westernu.edu\/campusmap\/#student-services-center-ssc\" target=\"_blank\" rel=\"noopener\">campus map<\/a>)<\/p>\n<hr \/>\n<h2><strong>Financial Aid<\/strong><\/h2>\n<p>You will be receiving information on your Financial Aid awards and the procedures for accepting those awards via\u00a0<a title=\"Student Portal\" href=\"http:\/\/my.westernu.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">my.westernu.edu<\/a>\u00a0(Student Finances) in your WesternU e-mail account. For additional information, please visit the\u00a0<a href=\"\/financial\/\" target=\"_blank\" rel=\"noopener\">Financial Aid Website<\/a>.<\/p>\n<p><strong>Financial Aid Questions?<\/strong>\u00a0(909) 469-5353 |\u00a0<a title=\"email to financial aid\" href=\"mailto:finaid@westernu.edu\">finaid@westernu.edu<br \/>\n<\/a><a name=\"tuition\"><\/a><strong>Office Location:<\/strong>\u00a0Student Services Center, second floor\u00a0<a href=\"\/campusmap\/\" target=\"_blank\" rel=\"noopener\">(campus map)<\/a><\/p>\n<hr \/>\n<h2><strong>Tuition &amp; Fees<\/strong><\/h2>\n<p>Information on Tuition &amp; Fees can be found by selecting your program on the\u00a0<a href=\"\/financial\/student-budgets\/\" target=\"_blank\" rel=\"noopener\">Financial Aid Budget Estimate Site<\/a>.<\/p>\n<p><strong>Tuition &amp; Fee Questions?<\/strong>\u00a0(909) 469-5403 |\u00a0<a title=\"email to bursars office\" href=\"mailto:bursarsoffice@westernu.edu\">bursarsoffice@westernu.edu<br \/>\n<\/a><a name=\"park\"><\/a><strong>Office Location:<\/strong>\u00a0Anderson Tower, 4th Floor\u00a0<a href=\"https:\/\/www.westernu.edu\/campusmap\/#anderson-tower-at\" target=\"_blank\" rel=\"noopener\">(campus map)<\/a><\/p>\n<hr \/>\n<h2><strong>Campus Security<\/strong><\/h2>\n<p><a href=\"https:\/\/www.westernu.edu\/security\/\" target=\"_blank\" rel=\"noopener\">Campus Security<\/a> provides a high-profile presence using a variety of patrolling techniques including vehicle, foot, and bicycle patrol. We utilize armed and unarmed security personnel who are responsible for patrolling the main campus 24 hours a day, 7 days a week, including holidays. Campus Security maintains a rapid response capability to manage most security matters and receives assistance from the Pomona Police Department involving criminal incidents.<\/p>\n<p>Effective September 12, 2024, WesternU has partnered with the <a href=\"https:\/\/www.westernu.edu\/security\/safezone\/\" target=\"_blank\" rel=\"noopener\">SafeZone<\/a> mobile app to provide our community a powerful tool that will help keep our campuses safe. The free <a href=\"https:\/\/www.westernu.edu\/security\/safezone\/\" target=\"_blank\" rel=\"noopener\">SafeZone<\/a> app is available at the App Store (iPhone\/iOS) and Google Play (Android).<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>California Campus<\/strong><\/span><br \/>\n<strong>Location:<\/strong> University Services Center Building (<a href=\"https:\/\/www.westernu.edu\/campusmap\/#westernu-health-pcc-2-2-2\" target=\"_blank\" rel=\"noopener\">campus map<\/a>)<br \/>\n<strong>Phone<\/strong>: (909) 706-3000<br \/>\n<strong>E-Mail: <\/strong><a href=\"mailto:security@westernu.edu\">security@westernu.edu<\/a><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Oregon Campus<\/strong><\/span><br \/>\n<strong>CHS-Northwest Phone<\/strong>: (541) 954-7900<br \/>\n<strong>COMP-Northwest Phone<\/strong>: (541) 968-4840<\/p>\n<hr \/>\n<h2><strong>Sexual Harassment Training (Mandatory for ALL Students)<\/strong><\/h2>\n<p>All incoming students are required to complete a 30 minute sexual harassment training module. You will receive an e-mail at the start of your first academic term\u00a0with instructions\u00a0to access the training. This training will then be completed on an annual basis.<\/p>\n<p><strong>Sexual Harassment Training Questions?<\/strong>\u00a0(909) 706-3517 |\u00a0<a title=\"email to student affairs\" href=\"mailto:studentaffairs@westernu.edu\">studentaffairs@westernu.edu<\/a>\u00a0(University Student Affairs)<\/p>\n<hr \/>\n<h2><strong>Additional\u00a0Useful Links\u00a0<\/strong><\/h2>\n<h2><strong>Services<\/strong><\/h2>\n<p><a title=\"Center for Disability and Health Policy (HFCDHP)\" href=\"\/cdhp\/\" target=\"_blank\" rel=\"noopener\">Center for Disability\u00a0and Health Policy (HFCDHP)<br \/>\n<\/a><a title=\"Counseling Services\" href=\"https:\/\/www.westernu.edu\/students\/services\/counseling\/\">Counseling Services<\/a><br \/>\n<a title=\"Learning Enhancement and Academic Development\" href=\"\/lead\/\" target=\"_blank\" rel=\"noopener noreferrer\">Learning Enhancement &amp; Academic Development<br \/>\n<\/a><a title=\"Notary Services\" href=\"https:\/\/www.westernu.edu\/students\/services\/notary\/\">Notary Public<\/a><\/p>\n<h2><strong>Resources<\/strong><\/h2>\n<p><a title=\"Alumni Relations: Services for Current Students\" href=\"\/alumni\/benefits\/student-services\/\" target=\"_blank\" rel=\"noopener\">Alumni Relations: Services for Current Students<br \/>\n<\/a><a title=\"Campus Store\" href=\"https:\/\/westernustore.com\/\" target=\"_blank\" rel=\"noopener\">Campus Store<br \/>\n<\/a><a title=\"International Students\" href=\"\/international\/\" target=\"_blank\" rel=\"noopener noreferrer\">International Students<br \/>\n<\/a><a title=\"Library\" href=\"\/library\/\" target=\"_blank\" rel=\"noopener noreferrer\">Library<\/a><\/p>\n<h2><strong>Benefits &amp; Information<\/strong><\/h2>\n<p><a title=\"Clubs\" href=\"https:\/\/www.westernu.edu\/students\/clubs\/\">Clubs \u2013 Get Involved!<br \/>\n<\/a><a title=\"Discounts\" href=\"https:\/\/www.westernu.edu\/students\/discounts\/\">Discounts for Students<\/a><br \/>\n<a href=\"\/students\/fitness\/\">Fitness Benefits for Students<\/a><br \/>\n<a title=\"Health Insurance\" href=\"\/registrar\/student-health-insurance\/\">Health Insurance<br \/>\n<\/a><a title=\"Housing Information\" href=\"https:\/\/www.westernu.edu\/students\/housing-information\/\">Housing Options<\/a><\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":80,"featured_media":0,"parent":12495,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-13367","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.westernu.edu\/students\/wp-json\/wp\/v2\/pages\/13367","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.westernu.edu\/students\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.westernu.edu\/students\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.westernu.edu\/students\/wp-json\/wp\/v2\/users\/80"}],"replies":[{"embeddable":true,"href":"https:\/\/www.westernu.edu\/students\/wp-json\/wp\/v2\/comments?post=13367"}],"version-history":[{"count":20,"href":"https:\/\/www.westernu.edu\/students\/wp-json\/wp\/v2\/pages\/13367\/revisions"}],"predecessor-version":[{"id":17053,"href":"https:\/\/www.westernu.edu\/students\/wp-json\/wp\/v2\/pages\/13367\/revisions\/17053"}],"up":[{"embeddable":true,"href":"https:\/\/www.westernu.edu\/students\/wp-json\/wp\/v2\/pages\/12495"}],"wp:attachment":[{"href":"https:\/\/www.westernu.edu\/students\/wp-json\/wp\/v2\/media?parent=13367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}