Pharos is Western University of Health Sciences student printing system.
Drivers* – Students can download the Pharos drivers* which will allow them to print from their personal laptops to our multi-function printers.
*drivers page not available from off-campus
My Print Center – Students can use My Print Center to add funds** to their Pharos account using a credit card or PayPal. Students can also manage print jobs and release print jobs from My Print Center.
**all payments into the Pharos student printing system are final and non-refundable
- Video Tutorials and Documentation
- Frequently Asked Questions
- How to Add Funds to Your Pharos Account
- Mobile App Settings
- Server Address: pharosweb.westernu.edu
- Server Port: 443
- Send documents to firstname.lastname@example.org from your WesternU e-mail address
The following tutorials are available in pdf format. To download a free copy of Acrobat Reader, visit Adobe.
- General How-to Guide (199 K pdf file)
Student print locations(235 K pdf file)
How to Install the Pharos Popup Client (184 K pdf file)
Printing Contact Information(195 K pdf file)
TechSupport Contact Information
- Student Printing Issue: Support Form
- Phone: 909-469-5432 or 541-259-0321
- E-mail: email@example.com
A. There are student printers located in the LRC, RWC, HSC, VMC, HPC and HEC buildings. Please refer to the “Campus Printer Locations” PDF under the Pharos Help link at pharos.westernu.edu for more details.
A. Black & White documents cost $0.10 per page simplex (one-sided) and $0.19 per page duplex (two-sided), Color documents cost $0.65 per page simplex and $1.25 duplex.
A. You can use cash (bills/coins) at the account stations located in the HPC Student Commons and the HEC 3rd Floor Student Commons. You can also give cash or check to the employees at the LRC Circulation Desk.
A. Yes – to use a credit card or PayPal account, log into My Print Center at pharos.westernu.edu, then click the “Add Funds” link. Please refer to the video under the Pharos Help link for more details.
A. The first step is to install the Pharos Popup Client on your laptop (please refer to the Popup Client Instructions PDF). Once installed, go to File > Print, select either the WesternU B&W or WesternU Color printer, then click Print. Sign into the touch screen or PC connected to the printer, select the document(s) you want printed, then select Print.
A. Unfortunately, this feature is not supported at this time. You must install the Pharos printer drivers on your laptop or use one of the Student Commons PCs to send documents to the student printers.
A. You must be on campus in order to send documents to the student printers.
A. Any documents submitted to the student print queue will automatically be deleted after 24 hours. (You will not be charged for any documents that you sent to the print queue but did not print.) Also, if you submitted a Color document, you won’t be able to see it when using the HPC-N-SHARP-L printer, since this is a Black & White only printer. (This is the only B&W only student printer on campus.)
A. The student printers are only configured to print on Letter (standard) size paper.
A. Unfortunately, the student printers are not configured for these features.
A. For any printing related errors (paper jams, documents won’t print properly etc.), please contact Tech Support for assistance. Our hours of operation are Monday – Friday, 7:30 AM – 5:30 PM. We can be reached at (909) 469-5432 or firstname.lastname@example.org.