Department of Education Message

At this time, the Department of Education (ED) is experiencing technical issues affecting the processing of federal student loans. As a result, federal loans certified by schools on or after July 1 are currently being rejected by the Department of Education’s processing system. This issue is affecting other colleges and universities across the country and is not specific to Western University of Health Sciences.

Because the issue is occurring within the Department of Education’s system, we are currently unable to complete the processing of affected loans until additional guidance, or a system update is provided. Please know that our office is actively monitoring the situation and we are currently exploring any available alternatives to help process students’ loans as quickly as possible.

At this time, no action is required on your part. As soon as the Department of Education (ED) resolves the issue or provides an approved solution, we will have the ability to continue processing your federal loan(s) and the disbursement process. We will also keep you informed if any additional information or action is needed from you.

We understand that many students rely on their financial aid to help cover educational and living expenses, and we sincerely apologize for the delay. We are referring students to use the following link if they are wanting to apply for and utilize private loans for the time being: https://www.elmselect.com/v4/school/1291/program-select

Thank you for your patience and understanding as we work through this current issue. If you have any additional questions and/or concerns, please contact Student Financial Services.