Frequently Asked Questions

What is an Office Call?

An office call is a customized research consultation, or instructional session performed by Pumerantz Library reference librarians. If requested, the reference staff also offers instruction for small groups, departmental meetings, or staff development.

Who is eligible to request an Office Call?

This service is available to the faculty & staff of the colleges located on the Pomona campus of Western University of Health Sciences. 

Where can the Office Call take place?

For one-on-one service, a reference librarian can visit you at your departmental office or laboratory. For small group meetings, arrangements should be made by the college’s resource scheduler to meet at a university meeting room. 

How long can an office call be?

Office calls can be arranged depending on your needs. Meetings or instruction can be for as little as 15 minutes & up to 1 full hour or more if necessary.

What services or topics are available through office call?

Sessions may include, but are not limited to, the following examples:

• • PubMed
• • EBSCOhost: CINAHL, Academic Search Elite, etc.
• • ScienceDirect
• • EMBASE
• • Cochrane Library
• • Web of Science
• • DynaMed

Resources

• • Pumerantz Library’s online catalog, iLink
• • Citation assistance
• • EndNote
• • Faculty services
• • Locating electronic books
• • Copyright

How do I schedule an Office Call?

Office calls are by appointment only and should be made 24 – 48 hours in advance

• • Call 909-469-5323
• • Email us
• • Schedule an appointment

Be sure to indicate you would like the call to take place in your office!