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WesternU / College of Pharmacy / Center for Initiatives in Medication Management

Center for Initiatives in Medication Management

Infographic showing statistics for westernu cimm: students trained, patients counselled, interventions made, and total calls, with medical imagery and figures.

Overview Our Mission

  • To optimize medication use and outcomes for our patients
  • To provide a training site for our students in advanced pharmacy practice in keeping with mission of the College
  • To improve reimbursement and recognition for the pharmacy profession
Zoom Meeting Photo of CIMM leadership team

Who We Are

We are a group of pharmacists specially trained to give you personalized care.
Photo of a student in the call center

What We Do

Provide you with the best care possible to help with your medication needs.

This includes reviewing your medications with you, making sure you are taking your medications as prescribed, and ensuring you are on the right medications to keep you healthy. We may also offer suggestions to help lower your prescription costs.

CIMM Leadership Team

Portrait of Dr. Anandi Law, BPharm, MS, PhD, FAPhA

Dr. Anandi Law, BPharm, MS, PhD, FAPhA

Associate Dean, Assessment

Lead, Administrative Operations

Portrait of Dr. Micah Hata, PharmD

Dr. Micah Hata, PharmD

Director of Residency & Fellowship Training

Lead, Clinical Operations

Portrait of Dr. Preeti Kotha, PharmD

Dr. Preeti Kotha, PharmD

Director, Pharmacy Services and Operations

Clinical Oversight

Advisory Board

Portrait of Dr. Kevin Mancilla, PharmD '22

Dr. Kevin Mancilla, PharmD ’22

Portrait of Dr. Bhavesh Desai, PharmD '02, JD

Dr. Bhavesh Desai, PharmD ’02, JD

COP Alumni

Portrait of Dr. Eunhee Kim, PharmD '21

Dr. Eunhee Kim, PharmD ’21

Founding Member

MTM Call Center Patient Advocate

Portrait of Dr. Crystal Lao, PharmD '22

Dr. Crystal Lao, PharmD ’22

MTM Call Center Patient Advocate

COP Personnel

Portrait of Dr. Skai Pan, PharmD

Dr. Skai Pan, PharmD

Health Outcomes Research Fellow

  • CIMM Trained Personnel

    Adwoa Baidoo-Williams
    PharmD ’23

    Diane Estephan
    PharmD ’23

    Praiser Kim
    PharmD ’23

    Christy Nguyen
    PharmD ’23

    Aveen Tahir
    PharmD ’23

    Anni Yu
    PharmD ’23

  • Improving Health Outcomes, Training Our Professionals, Advancing the Profession

    Infographic from westernu cimm showing statistics, like 63 students trained, 168 patients served, and other metrics related to healthcare interventions and consultations.

    The Center for Initiatives in Medical Management (CIMM) has provided care and guidance to hundreds of individuals. WesternU CIMM by the Numbers (image):

    • 63 Interns Trained
    • 168 Patients Received Comprehensive Medication Management
    • 531 Patients Counseled on Medication Adherence
    • 862 Patients Reached
    • 6,694 Total Outreach Made to Patients

    CIMM Outcomes

    Call Rate 2021-23

    Bar chart showing the number of patients reached and interventions from 2021 to 2022, with increases in both categories.

    Percentage of Success

    Bar chart showing the percentage of successful interventions over three years: 2021 at around 70%, 2022 at 50%, and 2023 at approximately 80%.

    Performance MetricsThree bar charts comparing channel use in rkda, titled "dkd channel comparison-nkda," "rsa channel comparison-nksa," and "spline channel comparison-nksa," with multiple bars labeled from kc11 to alex.


  • Seeking to Partner or Work with Us?

    Health Plan Partners

    Please contact us: or for more information on how we can partner.

    Looking for A Career Opportunity?

    We have remote career opportunities for
    • Volunteer Roles
    • Patient Advocate Roles
    • Engaged Alumni Champions

    Learn how you can volunteer or work for us at

  • Affiliated pharmacy care center for

    Blue logo

    Blue Shield of California is an independent member of the Blue Shield Association

    College of Pharmacy Student Taking Notes in Class

    Contact Information

    If you are interested in volunteering for CIMM and being a part of our efforts to improve patient outcomes, please contact us,