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WesternU / Financial Aid / Federal Direct Loan Program & Counseling

Federal Direct Loan Program & Counseling

Federal Direct Loan Programs

Western University of Health Sciences is a Direct Lending school which participates in the William D. Ford Direct Loan (Direct Loan) Program. This means that students get their loans directly through the U.S. Department of Education.

Students must be a U.S. Citizen or Eligible Non-Citizen and complete the FAFSA to get a Federal Direct Loan, and for the Graduate PLUS Loan.

Federal student loans are required by law to provide a range of flexible repayment options, including, but not limited to, income-based repayment and income-contingent repayment plans, and loan forgiveness benefits, which other student loans are not required to provide.

Federal Direct loans are available to students regardless of income.

To apply for the Direct Unsubsidized Loan and Grad PLUS Loans through the Direct Lending program:

  1. Apply for financial aid via the FAFSA, Federal Student Aid Site
  2. Wait to receive your award offer notification from the Financial Aid Office that will be sent directly to your WesternU e-mail address to give you instructions to complete the award offer process through WesternU student portal
  3. Follow the steps/instructions on your Financial Planning letter

Western University of Health Sciences does not participate in any preferred lender arrangements or preferred lender lists.

There are no Grants available to graduate students (Pell, FSEOG, TEACH, Iraq and Afghanistan Service Grants).

Helpful Phone Numbers and Addresses for Students and Borrowers

For general questions:

In regards to your loans, Master Promissory Note or need assistance with the studentloans.gov website or appealing credit decisions and endorser questions

Direct Loan Applicant Services   1-800-557-7394

For Direct Loan servicing questions:
(for a listing on Direct Loan Servicers, see below)

Direct Loan Servicing Center for Borrowers  1-800-848-0979

If a borrower needs to know who is servicing the loan, please contact the Applicant Service Number at 1-800-557-7394

For Endorser Information:

Endorsers on the Grad PLUS Loan can complete the endorser application online at www.studentloans.gov endorsers will need to have their own pin number which can be obtained at www.pin.ed.gov once the pin has been activated the endorser can complete the endorser application at the www.studentloans.gov website

If a paper endorser form or Master Promissory Note needs to be mailed or sent overnight:

Regular Mailing
U.S. Department of Education
PO Box 9002
Niagara Falls, NY 14302

Overnight
U.S. Department of Education
2429 Military Road, Suite 200
Niagara Falls, NY 14304

For information on consolidation:
Consolidation 1-800-557-7392

For borrower assistance regarding exit counseling:
FSA/ID 1-800-433-3243
Direct Loan Servicer – Contact Information

If you have a question about Title IV federal student aid or one of the services the Department of Education provides, please contact one of the Customer Service Centers or Federal Student Aid Offices. If you are not sure which Service Center to call, contact the Research and Customer Care Center at 1-800-433-7327, or e-mail us at fsa.customer.support@ed.gov.

Loan Servicing Centers for Students:

Visit My Federal Student Aid to view information about all of the federal student loans you have received and to find contact information for the loan servicer or lender for your loans.

Who’s My Loan Servicer?

To learn about the role that student loan servicers play in the repayment process and which servicer handles your federal student loans, please visit the Federal Student Aid “Who’s My Student Loan Servicer?”