Resources for New Employees
WesternU’s Mission Statement
knowledge that will enhance and extend the quality of life in our communities.
Welcome to WesternU! As a new or returning member of the University, you will need to complete the new employee onboarding process. This process is necessary to comply with federal and state laws, as well as to obtain the necessary information to put you on the University’s payroll.
This web page is intended to help guide you through the process and make it as convenient as possible.
Bring With You
Additional Items You May Need
- Bank Account Information and Voided Check for Direct Deposit
- If purchasing a parking permit, you’ll need to bring your license plate number and the make/model of the vehicles you drive. You may also purchase a parking permit on line by using the my.WesternU.edu employee portal.
About WesternU
As a new WesternU employee, we recommend that you familiarize yourself with the following software applications and technology resources commonly used at the university. These resources can be found on our public Internet site.
NOTE: Because the Intranet is only available on campus, the Intranet Home page and some of the other links mentioned below will be inaccessible from off-campus computers.
General Technology Resources
On our university Internet, you’ll find important information about the various information technologies used here in our Computing Resources area. In addition to explaining the structure of the Information Technology Department and the services it offers, you’ll find inform tion about spam filtering, spyware protection, and links for downloading useful plug-ins like Adobe Acrobat.
Campus Telephone System
Another useful tool is the campus Phone Directory, which is available from the menu bar at the top of any Web page on our public Internet site. If you want to learn how to forward, transfer, or conference phone calls using our Audix phone system, visit the Campus Phone System page (available on campus only).
Other Campus Resources
To familiarize yourself with the layout of the campus, or locate a specific area, please refer to our Campus Map.
To keep up with the latest campus news and events, visit the University Public Affairs area.
If you will be scheduling classes or meetings and need to locate an available meeting place, you will need to contact the designated Room Scheduler for your department. The current Room Reservation Calendars can be viewed by anyone on the Intranet.
To review policies and procedures relevant to your college or office, visit our Policies and Procedures page.
WesternU welcomes input from its employees. Forms for reporting Kudos, Risks, or Suggestions for improvement can be found on our University Comments page.
Business Applications
If your new role requires you to manage records using our Banner Information System, you will want to check out the Office of Banner Systems page.
All employees who work with student records and other confidential information are required to familiarize themselves with the guidelines of the Family Educational Rights and Privacy Act FERPA). These guidelines are summarized on the FERPA page in the Registrar site. New employees are automatically enrolled in our online FERPA course so they can demonstrate proficiency in this area.
Forms and Requests
Forms for requesting various campus services may be found on the Online Requests page in the Information Technology area of the Intranet.
If the request involves information stored on the Banner system, you will need to log in to Self-Service (Banweb) using the Self-Service (Banweb) Log in page. All new employees are provided with a Self-Service (Banweb) account for this purpose.
Software Training and Support
If your new role at WesternU requires you to learn new software applications, our IT Training page on the Intranet is the place to go. On this page you will find links to tutorials, handouts and other materials related to the following applications, among others:
- Banner System
- Self-Service (Banweb)
- Our Course Management Systems
- Room Reservation System
- Web Content Administration
If you are new to computers and computer technology, we suggest you begin with the General Computer Operations page in this section.
Cheat Sheet
Please note that IT will not be able to set up your accounts without proper HR notification and that you will not be able to gain access to our systems until your employment begins. Also, please note that some elements of this document can only be reached by connecting to the WesternU network while on campus.
Technical Support/Help Desk
If you experience technical difficulties or have questions on any software applications you are using, contact Technical Support at x5432 or techsupport@westernu.edu. If you want to learn more about the services provided by university’s Technical Support team, or track an outstanding tech support request, please visit the NetOps/User Support page.