University Student Affairs - California

Counseling Services

OptumHealth Assistance Program for Students

All Western University of Health Sciences full-time students have direct access to an Employee Assistance Program (EAP) for Students through OptumHealth. Under this Employee Assistance Program for Students, you and any member of your immediate household are eligible for up to five (5) free counseling sessions for each “incident” or situation.

Counseling services may be accessed by telephone, via the web, or face-to-face. These confidential services consist of a series of tools and resources designed to help WesternU students learn new and useful techniques for dealing with stress, anxiety, depression and other common challenges.

Some of the services available include:

Legal Assistance

  • Divorce
  • Landlord/Tenant conflicts
  • Wills/consumer issues
  • Free 30 minute consultation
  • Referral to legal specialists

Emotional Well Being

  • Stress and Depression
  • Anger Management
  • Family Issues
  • Domestic Violence
  • Grief and Loss

Financial Planning

  • Help with credit reports
  • Debt management
  • Budgeting
  • Dealing with delinquent payments






Parenting & Child Care

  • Becoming a parent/exploring adoption
  • Child care options and referrals
  • Parenting skills
  • Strategies for working parents


Substance Abuse & Recovery

  • Alcohol/drug abuse
  • Eating Disorders
  • Outpatient counseling
  • Support groups/community services

Work and School Issues

  • Relationships
  • Stress
  • Career Planning
  • Performance Concerns



Visit OptumHealth’s EAP for Students website and click the “Find Out More” button.

In order to access services, you must contact OptumHealth at (800) 234-5465 before beginning any treatment.This is important because a brief initial telephone conversation will help ensure you that you obtain access to the most appropriate provider for your needs. The PBH provider network includes psychologists and other licensed clinical providers.

If you are struggling with thoughts of suicide or need to speak with a professional 24-hours a day you may call the Suicide Prevention Lifeline at 1-800-273-8255.

On-Site Counseling

For urgent concerns:

OptumHealth Counseling – Available 24/7

Anna Couch, Ph.D., M.A., M.F.T. 
Urgent Appointments: 626-391-8508

For an appointment with our on-site counselor:

Anna Couch, PhD., M.A., M.F.T.
To request an appointment*: WesternU Phone: 909-469-8496 Email: acouch@westernu.edu

On Campus Office Location and Hours:
Health Sciences Center (HSC), Room #107
Tuesday: 12:00 – 7:30 p.m.
Thursday: 12:00 – 7:30 p.m.

*Dr. Couch can be seen off-campus in Diamond Bar, CA. Please inquire directly with Dr. Couch.


OptumHealth Disclosure Notices

EAP Group Employer Cover Letter
Timely Access to Care
Language Assistance Notice of Availability in English, Spanish and Chinese.

View Lebanon Counseling Services