Services for New Students
As you begin your first year of studies at Western University of Health Sciences, we understand that you may have many questions. We have gathered information on Registration, Financial Aid, Parking, Tuition & Fees, etc. and listed it below for your convenience. If you find that you have additional questions or concerns, please feel free to contact the departments directly.
Student Portal
In addition to linking you to departmental and services websites, the student portal serves as an interface to the various University systems. It is designed to be your single-sign-on source for all of your campus needs!
Student Portal: my.westernu.edu
Student Parking & Permits
Parking permits are now available for purchase through https://westernu.thepermitstore.com/purchase.php
Student parking permits (daily, semester, annual) are now available for online purchase through https://westernu.thepermitstore.com/purchase.php
Parking permit and daily permit spaces can be located on the Campus Parking Map. Student Lot assignments are subject to change due to campus construction projects. Students will be notified via their WesternU e-mail of any changes to the Student Lots. Parking permit fees are non-refundable or replaceable once purchased.
Students may also utilize daily parking permit spaces in lieu of purchasing an annual or semester parking permit. Daily permits can be purchased in-person at the Campus Store, Monday-Friday, 7:30 am – 4:00 pm, or at one of the daily parking permit dispensers. For more information on the location of daily permit dispensers, daily parking spaces and associated costs, please visit the Campus Parking Map and select the ‘Paid Daily Permit’ overview.
Please note: Daily permit rates are determined by the City of Pomona and are subject to change.
Parking Fee Questions? Contact bursarsoffice@westernu.edu
Parking Permit Questions? Visit parking@westernu.edu
Office Location: Anderson Tower, 4th Floor (campus map)
Public Parking Lots
There are several public parking lots around the Pomona campus. The City of Pomona sells hourly or daily parking passes for these lots in electronic kiosks. WesternU permits do not work in public parking lots.
Avoid Fines & Towing
To avoid being ticketed or towed, park only in spaces designated for your specific parking permit. Do not park in nearby residential lots (e.g., Daumier, The Helix, Sienna Residences) without the appropriate permit. The University is not responsible for any parking citations or towing. Parking enforcement is handled by the City of Pomona Police Department, not the University.
Beware of Scams
If you are approached by a student—or someone posing as a student—offering to sell you a parking pass, it is likely a scam. Parking passes should only be purchased through the official channels outlined here. Using or attempting to use a fraudulent parking pass is a serious violation of University policy. Students found in violation may be referred to the Student Performance Committee for disciplinary review.
Registration
Registration will take place online via my.westernu.edu (locate the Student Registration card). To view the information for your program/class year, visit the Registrar’s Office website. Information regarding registration will be e-mailed to your WesternU e-mail account at the start of your registration period. During the registration process, you will also complete the following items:
- Enrollment in the University sponsored Aena Student Health Insurance plan (unless qualified waiver is received prior to your program’s posted waiver deadline).
For detailed information regarding the registration process, please visit the Registrar’s Website
Registration Questions? (909) 469-5491 | registrar@westernu.edu
Office Location: Second Floor of the Harris Family Center for Disability and Health Policy (CDHP) (campus map)
Financial Aid
You will be receiving information on your Financial Aid awards and the procedures for accepting those awards via my.westernu.edu (Student Finances) in your WesternU e-mail account. For additional information, please visit the Financial Aid Website.
Financial Aid Questions? (909) 469-5353 | finaid@westernu.edu
Office Location: Student Services Center, second floor (campus map)
Tuition & Fees
Information on Tuition & Fees can be found by selecting your program on the Financial Aid Budget Estimate Site.
Tuition & Fee Questions? (909) 469-5403 | bursarsoffice@westernu.edu
Office Location: Anderson Tower, 4th Floor (campus map)
Campus Security
Campus Security provides a high-profile presence using a variety of patrolling techniques including vehicle, foot, and bicycle patrol. We utilize armed and unarmed security personnel who are responsible for patrolling the main campus 24 hours a day, 7 days a week, including holidays. Campus Security maintains a rapid response capability to manage most security matters and receives assistance from the Pomona Police Department involving criminal incidents.
Effective September 12, 2024, WesternU has partnered with the SafeZone mobile app to provide our community a powerful tool that will help keep our campuses safe. The free SafeZone app is available at the App Store (iPhone/iOS) and Google Play (Android).
California Campus
Location: University Services Center Building (campus map)
Phone: (909) 706-3000
E-Mail: security@westernu.edu
Oregon Campus
CHS-Northwest Phone: (541) 954-7900
COMP-Northwest Phone: (541) 968-4840
Sexual Harassment Training (Mandatory for ALL Students)
All incoming students are required to complete a 30 minute sexual harassment training module. You will receive an e-mail at the start of your first academic term with instructions to access the training. This training will then be completed on an annual basis.
Sexual Harassment Training Questions? (909) 706-3517 | studentaffairs@westernu.edu (University Student Affairs)
Additional Useful Links
Services
Center for Disability and Health Policy (HFCDHP)
Counseling Services
Learning Enhancement & Academic Development
Notary Public
Resources
Alumni Relations: Services for Current Students
Campus Store
International Students
Library
Benefits & Information
Clubs – Get Involved!
Discounts for Students
Fitness Benefits for Students
Health Insurance
Housing Options